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  • Documents – Buildings Regs & Forensic Reports

Documents – Buildings Regs & Forensic Reports

If you have any comments or issues you wish to discuss, please contact our helpful team.

Building Regulations J

Thatch Article 1_007

Burgoynes Fires In Thatched Properties Report 2011

Burgoynes Fires In Thatched Properties Report updated Sept 2016

I can't remember the last time we had to make an insurance claim; certainly not within the last ten years. When a gas cylinder exploded in the middle of the night, causing damage in our kitchen, we were nervous about the claims process and how long it would take. When I rang County Insurance Services the following morning to discuss the drama I was pleasantly surprised and very impressed by their level of care and extraordinarily prompt response. To receive such a fast approval of my claim was wonderful. I can't thank them enough.

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County Insurance Services Limited registered in England and Wales No: 08411634 at County House, Glyme Court, Langford Lane, Kidlington, OX5 1LQ. Authorised and regulated by Financial Conduct Authority (FCA) (FRN: 597267)

If you are unhappy with our service we have a complaints procedure, details of which are available on request (add how to make that request). You may be able to refer a complaint to the Financial Ombudsman Service (FOS) if you are unhappy with how we deal with your complaint. The FOS website is www.financial-ombudsman.org.uk.