Mrs J. A. Anderson, thatched cottage owner, Hampshire

I can’t remember the last time we had to make an insurance claim; certainly not within the last ten years. When a gas cylinder exploded in the middle of the night, causing damage in our kitchen, we were nervous about the claims process and how long it would take. When I rang County Insurance Services the following morning to discuss the drama I was pleasantly surprised and very impressed by their level of care and extraordinarily prompt response. To receive such a fast approval of my claim was wonderful. I can’t thank them enough.